Serena Mead

Customers’ Praise – Making the Most of It

As a small business owner, it is essential that you make your customers happy! A happy customer is a repeat customer. A happy customer tells other people who in turn, hopefully, become happy customers. It goes without saying then that unhappy customers ar... Read >

Mission Not Impossible – Launching a Small Business

Starting a small business can seem like an impossible thing to many people. It is often a struggle just to come up with a marketable idea let alone consider filling out the necessary government forms to register your business as well as the bank forms to ... Read >

Before You Launch Your Small Business, Read This…

People start small businesses for a multitude of reasons. Perhaps, they have a passion for something and wish to share that passion with the world. Maybe, they are stuck in a job they feel will lead them nowhere, and they have a great desire to escape it.... Read >

Being Your Own Boss – Good or Bad?

One of the biggest benefits to owning a small business, many people think, is being your own boss. These people, not small business owners themselves but instead tethered to an employer, sit in their cubicles and dream of the day when they, free of their ... Read >

Avoid Burnout and the Harm It Will Do To Your Small Business

Many small businesses are born of the passion of their owners. They build a business based on one of their hobbies (woodworking or crafts) or great loves (such as sports or coffee). This passion drives them to find a way to make money doing what they lov... Read >

Coping with Emergencies – the Survival of Your Small Business

You have started a small business and are experiencing success with it beyond your wildest dreams. You are doing what you love and enjoying being your own boss and setting your own schedule. Then, the unthinkable happens - you or a family member are in an... Read >

Networking- A Must for Small Business Owners

Joining your local Chamber of Commerce is a necessary first step as a new small business owner. There you will find people in the same boat as yourself - people with a vested interest in your local economy and owners of small business themselves. Many of ... Read >

Unhappy Customers – Complaint Resolution for Small Business Owners

While happy customers may never talk to anyone about your business, unhappy customers will be sure to talk to everyone about your business and their problems with it! They will be sure to complain to their family friends, friends, neighbors, acquaintances... Read >

Favors for Friends – Do’s and Don’ts for a Small Business Owner

Nothing makes a person feel better than knowing that they were able to help out a friend in their time of need. Small business owners are often in the unique position of being called upon by many a friend to provide them with their goods or services at a ... Read >

Online Presence- An Absolute Must for Every Small Business

In this digital day and age, it is more important than ever to be as savvy as possible about the newest marketing technology available for use. It is absolutely vital for a small business to have an online presence. At the very minimum, the small business... Read >